Service Department


Monday – Friday: 7:30 AM – 6:00 PM
Saturday: 8:00 AM – 4:00 PM
Sunday: Closed

Schedule Appointment

The Service Department at Land Rover West Ashley sets a high standard in customer experience.

The best way to keep your Land Rover in perfect condition is through regularly scheduled maintenance at the prescribed intervals. The Land Rover-trained technicians at Baker Motor Company know every Land Rover inside and out, and only fit genuine Land Rover-approved parts, so you know your Land Rover is in great hands. From the moment you contact us you will be dealing with professionals.

We take great efforts to return vehicles back to their owners cleaner than they were given to us. To this end we perform a complimentary Car Wash after every service visit and offer upgraded detailing options such as Waxing, Compound Buffing, Carpet Shampoo, Leather Conditioning, Headlight Restoration and Wheel Repair.

 

Service Professionals

at Land Rover West Ashley are trained and certified by Land Rover and receive ongoing education to ensure our expertise with Land Rover vehicles. We use Genuine Land Rover OEM Parts, which keep your vehicle original, and preserve the nation-wide Land Rover new-vehicle warranty, roadside assistance, and trip interruption benefits. All this helps us to do the job right the 1st time; ultimately saving you time and effort.

LAND ROVER WEST ASHLEY sets a high standard in customer experience.

Client Lounge

For short visits, our clients enjoy multiple client lounges featuring elegant settings, comfortable furniture, courtesy Wi-Fi, and guest computers.

Alternate Transportation

For lengthier service visits, we offer (by appointment) transportation options such as Complimentary Shuttle Service and Complimentary Loaner Vehicles.

Complimentary Refreshments

Guests are offered chilled bottled water, gourmet coffee, and pastries from Normandy Farm Artisan Bakery.

Complimentary Car Wash

We perform a complimentary Car Wash after every service visit. This includes a pre-wash, automatic car wash, hand drying, wheel cleaning, and vacuuming of the floor mats. Upgraded detailing options such as Waxing, Compound Buffing, Carpet Shampoo, Leather Conditioning are also available.

LAND ROVER MAINTENANCE

Engine Oil Service

$31.92 + Oil & Filter*

  • Improves spark plug life
  • Restores engine balance and power
  • Cleans stubborn oil deposits

BG Engine Assurance logo | Engine Oil Plus

Engine Oil Plus

$45.24 + Oil & Filter*

  • Improves spark plug life
  • Restores engine balance and power
  • Cleans stubborn oil deposits
  • Cleans micro passageways in gasoline direct injection engines

BG Engine Assurance logo | Engine Oil Plus

Performance Oil Change

$70.19 + Oil & Filter*

  • Improves spark plug life
  • Restores engine balance and power
  • Cleans micro passageways in gasoline direct injection engines
  • Cleans stubborn oil deposits
  • Dissolves sludge and varnish
  • Removes deposits from valves and combustion chambers

BG Engine Assurance logo | Engine Oil Plus

Diesel Performance Oil Change

$72.80 + Oil & Filter*

  • Improves spark plug life
  • Restores engine balance and power
  • Cleans micro passageways in gasoline direct injection engines
  • Cleans stubborn oil deposits
  • Dissolves sludge and varnish
  • Removes deposits from valves and combustion chambers

BG Forever Diesel logo | Diesel Performance Oil Change

Fuel/Air Induction Service

$216.00 (Every 1yr or 15k miles)

  • Cleans fuel injectors
  • Cleans throttle body
  • Cleans plenum and air intake
  • Cleans intake valves and ports
  • Removes combustion chamber deposits
  • Corrects balance of fuel and air in system

BG Lifetime BG Protection Plan logo | Cooling System

Transmission Service

$279.95 (Every 2yrs or 30k miles)

  • Dissolves and suspends deposits
  • Rids all old fluid and suspended debris
  • Installs new automatic transmission fluid
  • Fortifies new fluid with seal conditioners, oxidation inhibitors and shift improvers

BG Lifetime BG Protection Plan logo | Cooling System

Cooling System Service

$219.95 (Every 2yrs or 30k miles)

  • Clean debris from cooling system
  • Remove rust, scale and sludge from cooling system fins
  • Clean rust from coolant lines
  • Replenish depleted coolant additives

BG Lifetime BG Protection Plan logo | Cooling System

Power Steering Service

$128.14 (Every 2yrs or 30k miles)

  • Replaces degraded power steering fluid
  • Dissolves power steering deposits
  • Softens and conditions brittle seals
  • Removes accumulated contaminants

BG Lifetime BG Protection Plan logo | Cooling System

Drive Line Service

$369.95 (Every 2yrs or 30k miles)

  • Replaces worn-out lubricant
  • Cleans bearings and gears
  • Removes accumulated contaminants
  • Softens and conditions seals

BG Lifetime BG Protection Plan logo | Cooling System

 

Brake Service

$129.12 (Every 2yrs or 30k miles)

  • Prevents corrosion in master cylinder
  • Cleans varnish from the brake system
  • Removes air from the brake lines
  • Replaces worn brake fluid with BG Heavy Duty DOT 3 or DOT 4 Brake Fluid

BG Lifetime BG Protection Plan logo | Cooling System

Diesel Exhaust Fluid (DEF)

$___.__ (An average consumption rate can be 2,8L per 1000 miles, but this can vary)

It’s important that your Jaguar vehicle’s supply of DEF is maintained, as government regulations prohibit you starting the engine without it. Your car’s message center will give you advance warning when your DEF level is low and will alert you in plenty of time to book a refill. Jaguar West Ashley will also refill the tank as part of your scheduled maintenance.

Lifetime BG Protection Plan™ coverage:

To qualify for full coverage (Plan 1), your first BG Automotive Maintenance Service must be performed before your vehicle reaches 36,000 miles. But don’t worry, if you’re a late joiner, you can still enjoy some of the benefits with Plan 2. To qualify for 50 percent coverage (Plan 2), your first BG Automotive Maintenance Service must be performed within 36,001 – 75,000 miles.

Think it might be difficult to remember all this information? Don’t worry! If you get a BG Automotive Maintenance Service, we’ll remind you when it’s time for your next service. Read more about the BG Reminder Service.

If you are participating in the Lifetime BG Protection Plan™ through Baker Motor Company and need to file a claim, contact a BG Products authorized claims administrator.

*Lifetime BG Protection Plan™ covers only components serviced by BG products. For complete details, ask your service advisor for a copy of the Protection Plan certificate.

 

LAND ROVER PREPAID MAINTENANCE PLAN

Every Land Rover vehicle protected by prepaid maintenance receives the care it deserves. Each is serviced by factory-trained Land Rover technicians using genuine Land Rover parts and Castrol Synthetic Oil to keep your vehicle performing at its peak. With nationwide servicing available at participating retailers, regularly scheduled maintenance is not only convenient, but it potentially increases the residual value of your vehicle. It can save you money too – up to 25% versus the cost of paying for each service as it is needed. These pre-paid maintenance plans can be purchased prior to the first service interval – or financed with the cost of your vehicle at the time of purchase.

Download a Brochure

Prepaid Maintenance Plan services include:

  • Replace engine oil and filter**
  • Replace pollen filter**
  • Replace air cleaner element**
  • Replace brake fluid**
  • Check/top up fluid levels (brake, coolant, windshield)
  • Check battery condition, check/top up electrolyte level
  • Inspect brake pads for wear, calipers for leaks and disc condition
  • Inspect tire pressures, conditions and tread depth
  • Inspect for fluid leaks** At specified maintenance interval.

See Pricing


Prepaid Maintenance Plus Plan includes the following Wear items in addition to the services listed above.

It includes the following Wear items in addition to the services listed above. Note that the number of replacements are limited based on the model and term of the plan purchased:

  • Front Pads (Set)
  • Front Rotors (Set)
  • Front Brake Wear Sensor
  • Rear Pads (Set)
  • Rear Rotors (set)
  • Rear Brake Wear Sensor
  • Front Wiper Blades
  • Rear Wiper Blade

** At specified maintenance interval.

See Pricing

Note: Plans are only available for purchase and servicing at participating authorized Jaguar or Land Rover Retailers within the U.S.

WHEEL ALIGNMENT: $89.95**

(Recommend every year or 10,000 miles or as needed)

TIRE ROTATION: $24.95**

(Recommend every six months or 5,000 miles)

WHEEL BALANCE AND TIRE ROTATION: $69.95**

(Recommend every year or 10,000 miles)

DIAGNOSIS:

$92.96 (per issue)

Our Jaguar certified technicians do more than just read codes or throw parts at a problem. We use Jaguar certified diagnostic equipment and the system-driven diagnostic tools and knowledge base to accurately diagnose and repair your vehicle. Then we function test the failing part to isolate and confirm the problem. We get the repair done right, the first time, without replacing unnecessary parts.

AIR CONDITIONING DIAGNOISIS:

$222

To properly diagnose an air conditioning issue, we must evacuate and capture all remaining refrigerant in the system, we measure how much came out, and then re-fill to the factory-specified level. We will also introduce a dye to the refrigerent so that leaks can be detected. If leaks are too slow to be seen immediately, the client can return within two weeks for a complimentary leak inspection.

AFTERMARKET WARRANTIES:

Baker Motor Company works with all Aftermarket Warranty companies. In the event of a claim, we must first diagnose the problem and contact the warranty provider before we will know if the claim is covered or not. Therefore the client may be responsible for any diagnosis fees incurred in the event that the issue is not fully covered.

Baker Motor Company will work directly with the warranty provider for payment on approved claims.

CAMPAIGNS AND RECALLS:

At Jaguar we are proud of our vehicles and the rigorous testing that every car receives before leaving the factory. We are devoted to providing outstanding levels of safety for all Jaguar drivers. If a recall has been issued for any Jaguar vehicle you will be able to verify it here.

SEARCH USING YOUR VIN


Auto Butler AutoButler Protective Coatings with Re-Application Contract

5 Year Program: $769

For any new Vehicle Includes cleaning and re-application every 6-months of Premier Paint Protection II:

  • Premier Paint Protection II
  • Fabrigard
  • Leathergard

3 Year Program: $769

For vehicles with less than 2 model years old and have less than 24,000 miles. Includes cleaning and re-application every 6-months of Premier Paint Protection II:

  • Premier Paint Protection II
  • Fabrigard
  • Leathergard

3 Year Program: $769

For vehicles more than 2 model years old or have more than 24,000 miles. Includes cleaning and re-application every 6-months of Premier Paint Protection II:

  • Premier Paint Protection II

Premier Paint Protection II

The Auto Butler Premier Paint Protection II program, with its two-step process, gives you the protection you need and the shine you want – we guarantee it! Auto Butler’s two-step re-application program gives you years of warranty protection and assures a “new car finish” look that more than redeems the application cost when it comes to trade-in time. Auto Butler even sends you re-application reminders to be sure your car looks its best…all the time! Much like a good sunscreen protects your skin, paint protection shields a vehicle’s valuable paint surface from dangerous ultra violet rays. Equally important, paint protection creates a protective barrier that shields the paint from environmental hazards including tree sap, bird droppings, road grime and industrial contaminants. Appearance-wise, paint protection brings out and maintains the depth and luster within every professional paint job. To protect your paint and appearance we professionally complete two important steps. First, to be treated, the surface must be prepared for the paint by removing any dirt, or industrial contaminants. This is accomplished with a high-grade cleaner/polish. Next, the paint protection is applied to protect the original paint against degradation caused by environmental hazards and UV radiation. Auto Butler uses the only automated car polisher endorsed by most major car manufacturers to perform this two-step process. The Auto Butler polishing machine has 20,000 soft, cloth-like fingers working these products into the vehicle and not just where it can be seen. It does the hood, roof, lower panels, the complete job. The Auto Butler machine polishes with uniform quality and consistency every time with no streaks, swirls or burns.
 

Fabrigard

Auto Butler’s Fabrigard prevents stains and preserves the interior’s showroom appeal. It is professionally applied using high pressure to thoroughly coat every fiber and thread of the vehicle’s interior fabrics including the seats, seat backs and carpets. More than merely water-repellent, the tough coating prevents stains from coffee, softdrinks, milk and other water, or oil-based liquids. Spills bead up and wipe off. Fabric protection also prolongs fabric life by reducing “thread-on-thread” abrasion from dirt particles trapped between fibers that make up the cloth. With Auto Butler’s warranty, you have peace of mind because you are covered against permanent staining.
 

Leathergard

With the Auto Butler leather protection system, you receive a conscientious program of care from the outset in order to maintain your leather’s beauty and durability. Without regular care and treatment, the leather gets dull, hard and brittle. Its fibers become stiff and unyielding, eventually splitting and cracking, causing irreparable damage. For the life of your warranty, your vehicle is retreated every six months to give your leather products the protection they need.

Scraped Wheels

Before

  • Starting at $150.00

It can be pretty tricky to parallel park along Charleston’s narrow streets with tall stone curbs. Scraped wheels can spoil the good looks of your vehicle and cause people to think that you’re not a very good driver. We resurface and paint scraped wheels to bring them back to showroom appearance.
Schedule Wheel Repair Service

Bent Wheel Repair

Before

  • Starting at $203.00

Charleston’s cobble stone streets and deep pot holes can take a toll on your wheels and that can lead to an uncomfortable ride or even compromised tire seating. Our technicians use a hydraulic wheel repair machine to bring bent wheels back to round and then balance the wheel to ensure a smooth, safe ride.
Schedule Wheel Repair Service

Painted Calipers

BeforeAfter

  • $125.00 per caliper

Schedule Caliper Painting

Paint Services

Before

  • $350 for Bumpers
  • $150 for Blend
  • $125 for Roof Rack
  • $80   for Mirror Cap
  • $80   for Fuel Door
  • $40   for Tow Hook Cover

Other surfaces by estimate only
Schedule Paint Service

Dent Removal

BeforeAfter

  • $100 for 1″ Dent or Crease ($25 each additional)
  • $150 for 2″ Dent or Crease ($50 each additional)
  • $200 for 3″ Dent or Crease ($100each additional)
  • Larger Damage by estimate only

Schedule Dent Removal Service

Scratch Repair

Before

  • Starting at $75.00

Schedule Compound Buffing Service

 

Leather and Vinyl Repair

Before

  • Starting at $100.00

Schedule Leather and Vinyl Repair Service

 

Headlamp Restoration

BeforeAfter

  • Starting at $180.00

Schedule Headlamp Restoration Service

 

Schedule Service

  • Contact Info

  • Vehicle Info

  • Requested Service(s)

  • By submitting this form you will be scheduling a service appointment at no obligation and will be contacted within 48 hours by a service technician.
  • This field is for validation purposes and should be left unchanged.
  • What Is The Process Of Scheduling A Service Appointment?

    To schedule your next service appointment, please fill out our convenient online form, or call us at (843) 996-1443. Our service staff will make every effort to schedule you as soon as possible. Once a service request is submitted, we’ll respond via your preferred method of contact, ask any remaining questions and confirm your appointment.

    Your Privacy Is Important To Us

    Land Rover Corporate takes your privacy seriously and does not rent or sell your personal information to third parties without your consent. Read our privacy policy.

    What Happens After I Schedule An Appointment?

    Please use our online form to schedule your next service appointment, or call (843) 996-1443. We are standing by to answer your questions and get you in the door as quickly as possible.

    Upon submitting your information we will:

    • Respond to you promptly via your preferred contact method.
    • Ask any additional questions required to service your vehicle.
    • Confirm your appointment.

     

     

    Baker Auto Glass

    BAKER AUTO GLASS now offers Auto Glass Repair and Replacement services with the same outstanding quality, service and accommodations you’ve come to expect from Baker Motor Company dealerships.

    Tell your insurance provider you want BAKER AUTO GLASS to handle your auto glass repairs. They will send the claim to us to handle it for you. We will direct-bill through the insurance company so there is no cost to you.

    visit website

     

    Baker Collision Center
    IMG_7772_335x273

    BAKER COLLISION CENTER is a full service auto-body repair and paint facility offering the same outstanding quality and service you’ve come to expect from Baker Motor Company dealerships.

    We are a certified member of the Jaguar Land Rover Authorized Aluminum Repair Network. Only Authorized Aluminum Repair Network shops have access to genuine Jaguar aluminum repair parts, so you can be sure you’re getting the parts and service your Jaguar requires to stay in optimal condition.

    visit website

    Land Rover West Ashley

    1511 Savannah Highway, Charleston, SC 29407

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    (843) 996-1442

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    1511 Savannah Highway • Charleston, SC 29407

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    Today's Hours:

    Open Today! Sales: 9am-6pm

    Open Today! Service: 8am-4pm

    Open Today! Parts: 8am-4pm

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    Land Rover West Ashley
    Land Rover West Ashley
    1511 Savannah Highway
    Charleston, SC, 29407 United States
    (843) 996-1442
    http://www.landroverwestashley.com/wp-content/uploads/2016/06/LR-WA.jpg
    Land Rover West Ashley 32.7845519, -80.004105.